Quality Standard ISO 18587
ISO 18587 certification is an international quality standard that establishes requirements for complete post-editing of automated translations by humans. This certification ensures that translation service providers, such as M21Global, follow rigorous processes to guarantee that the automated translation content is proofread by qualified professionals, reaching a level of quality comparable to a human translation.
Elevating Quality Standards
By choosing an ISO 18587-certified translation company, customers benefit from:
Ensured Quality: The certification guarantees that machine translations undergo complete post-editing by a human, which results in accurate and natural texts.
Qualified Professionals: The standard requires post-editors to have specific linguistic and technical skills, ensuring that the final translation is of high quality.
Transparent Processes: ISO 18587 defines clear guidelines for the entire post-editing process, providing customers with trust and transparency in the services provided.
Impact on the Continuous Improvement of Translation Services
Adherence to ISO 18587 implies a commitment to continuous improvement:
Continuous Assessment: The standard encourages the regular assessment of processes and results, allowing the identification of areas for improvement and corrective actions to be proactively implemented.
Constant Training: The certification promotes the constant renewal of translator skills, ensuring that they are in line with best practices and developments in the sector.
Commitment to Customer Satisfaction
At M21Global, customer satisfaction is a priority:
Personalised Service: The company adapts to the specific needs of each customer, offering translation solutions that meet each project’s specifications.
Compliance with Deadlines: The certification reinforces our commitment to delivering projects on time, ensuring that customers receive services within the established deadlines.
Zero Errors, Total Satisfaction: At M21Global, precision is key. We implement rigorous quality control processes to ensure flawless translations, guaranteeing total satisfaction with our customers.
In brief, M21Global’s ISO 18587 certification is a guarantee of excellence, reflecting an ongoing commitment to quality, improvement in services and total customer satisfaction.
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