Quality Standard ISO 17100
ISO 17100 certification is an international standard that defines quality requirements for translation services. The certification covers all aspects of the translation process, from translator qualification to project management and quality guarantees. By certifying its translation services in regard to the ISO 17100 standard, M21Global ensures its customers that its translation services comply with the highest international standards.
Elevating Quality Standards
Choosing an ISO 17100-certified translation company offers multiple benefits:
Quality Ensured: The certification guarantees that each translation goes through rigorous quality control processes, which results in accurate and reliable work.
Qualified Professionals: The standard requires that translators be native speakers of the target language and possess the specialised training, which ensures culturally appropriate and technically accurate translations.
Transparent Processes: ISO 17100 establishes clear guidelines for the entire project lifecycle, guaranteeing customers a quality translation and confidence in the service provided.
Impact on the Continuous Improvement of Translation Services
Certification according to the ISO 17100 quality standard implies a commitment to continuous improvement:
Continuous Assessment: The standard encourages the regular assessment of processes and results, allowing the identification of areas for improvement and corrective actions to be proactively implemented.
Constant Training: The certification promotes the constant renewal of translator skills, ensuring that they are in line with best practices and developments in the sector.
Commitment to Customer Satisfaction
At M21Global, customer satisfaction is a priority:
Personalised Service: We adapt to the specific needs of each customer, offering translation solutions that correspond to the specifications for each project.
Compliance with Deadlines: The certification reinforces our commitment to delivering projects on time, ensuring that customers receive services within the established deadlines.
Zero Errors, Total Satisfaction:At M21Global, precision is fundamental. We implement rigorous quality control processes to ensure flawless translations, guaranteeing total satisfaction with our customers.
In brief, M21Global’s ISO 17100 certification is a guarantee of excellence, reflecting an ongoing commitment to quality, improvement in services and total customer satisfaction.
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