99% satisfaction guaranteed
Since 2016, in order to comply with the requirements of the ISO 17100 quality standard, we have sent satisfaction questionnaires to all our customers after the completion of each project.
The results are impressive:
- 99% are satisfied or very satisfied with our service in general;
- 99% are satisfied or very satisfied with our customer service;
- 99% recommend our translation services to acquaintances;
- 98% rate the quality of our translations as “good” or “very good”.